Returns and Exchange Policy

At www.anandicreations.co, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 3 days of delivery. Please read the following guidelines to ensure a smooth return or exchange process:

Returns:

1.     Eligibility:

·      To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2.     Initiating a Return:

·      To initiate a return, please contact our customer support team at admin@anandicreations.com within 3 days of receiving your order. Please provide your order number and reason for return in your email.

3.     Return Shipping:

·      Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping service.

4.     Refunds:

·      Once your return is received and inspected, we will process a refund to your original method of payment within 3 business days. Please note that shipping fees are non-refundable.

Exchanges:

1.     Eligibility:

·      We offer exchanges for items that are defective, damaged, or if you received the wrong item. Exchanges for a different color, size, or style are subject to availability.

2.     Initiating an Exchange:

·      To initiate an exchange, please contact our customer support team at admin@anandicreations.com within 3 days of receiving your order. Please provide your order number, details of the item you received, and the item you would like to exchange it for.

3.     Exchange Process:

·      Once your exchange request is approved, we will provide you with instructions on returning the item. Upon receiving the returned item, we will process the exchange and ship the replacement item to you.

Additional Information:

• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue promptly.
• Gift Returns: If you received an item as a gift and would like to return or exchange it, please contact us for assistance. Refunds for gift returns will be issued in the form of store credit.
• Policy Updates: We reserve the right to update our returns and exchange policy at any time. Please refer to our website for the most current information.

By making a purchase on www.anandicreations.co you agree to abide by the terms and conditions of our returns and exchange policy.

If you have any questions or concerns about our policy, please don't hesitate to contact us at admin@anandicreations.com . We're here to help!